Terms and Conditions

Last Updated: December 12, 2025

1. Introduction

Welcome to TransPay Global ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, services, and platform (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Service. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting.

2. Acceptance of Terms

By registering for an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

You must be at least 18 years old and have the legal capacity to enter into binding agreements to use our Service.

3. Description of Services

TransPay Global provides a comprehensive financial ecosystem including, but not limited to:

  • Credit card services with tier-based benefits
  • Loan facilities for trading and investment purposes
  • Cryptocurrency and digital asset trading services
  • Multi-currency wallet services
  • Travel and lifestyle services
  • Legal, health, and educational services
  • Job opportunities and scholarship programs

4. Risk Disclosure and Financial Warnings

⚠️ IMPORTANT RISK WARNING

All financial services, trading activities, investments, and transactions conducted through our platform involve substantial risk of loss. You may lose some or all of your invested capital.

4.1 Trading and Investment Risks

  • Cryptocurrency and digital asset trading is highly volatile and speculative
  • Market prices can fluctuate dramatically and unpredictably
  • Past performance does not guarantee future results
  • Leverage trading can amplify both gains and losses
  • Regulatory changes may affect the value of digital assets
  • Technical issues, cyber attacks, or system failures may result in losses

4.2 Loan and Credit Risks

  • Loans are subject to interest rates and repayment obligations
  • Default on loan payments may result in penalties and legal action
  • Security deposits may be forfeited in case of default
  • Credit limits and approvals are subject to our discretion
  • Market conditions may affect loan terms and availability

5. Non-Recoverable Losses and No Claims Policy

⚠️ CRITICAL DISCLAIMER

ALL FINANCIAL LOSSES, INCLUDING BUT NOT LIMITED TO TRADING LOSSES, INVESTMENT LOSSES, LOAN DEFAULTS, AND ANY OTHER FINANCIAL LOSSES INCURRED THROUGH THE USE OF OUR SERVICES ARE NON-RECOVERABLE AND NON-CLAIMABLE.

By using our Service, you expressly acknowledge and agree that:

  • No Refunds: All transactions, deposits, fees, and charges are final and non-refundable
  • No Claims: You waive any right to claim, recover, or seek compensation for losses incurred through trading, investment, or use of our services
  • No Guarantees: We do not guarantee any returns, profits, or positive outcomes from any service or transaction
  • No Liability: TransPay Global, its affiliates, officers, directors, employees, and agents shall not be liable for any financial losses, damages, or claims arising from your use of our services
  • Your Responsibility: You are solely responsible for all decisions made and actions taken using our platform
  • No Insurance: Your funds and investments are not insured or protected by any government or private insurance scheme

You understand and accept that you may lose your entire investment, deposit, or funds, and such losses cannot be recovered or claimed from TransPay Global or any third party.

6. User Responsibilities and Obligations

As a user of our Service, you agree to:

  • Provide accurate, current, and complete information during registration and account maintenance
  • Maintain the security and confidentiality of your account credentials
  • Notify us immediately of any unauthorized access or security breach
  • Comply with all applicable laws, regulations, and these Terms
  • Use the Service only for lawful purposes
  • Not engage in any fraudulent, illegal, or unauthorized activities
  • Not attempt to manipulate, hack, or interfere with our systems
  • Not share your account with any third party
  • Complete KYC (Know Your Customer) verification as required
  • Maintain sufficient funds for transactions and fees
  • Pay all applicable fees, charges, and interest on time

7. Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including passwords, PINs, and two-factor authentication codes. You agree to:

  • Use strong, unique passwords
  • Enable two-factor authentication when available
  • Not share your credentials with anyone
  • Log out after each session
  • Report suspicious activity immediately

We are not liable for any losses resulting from unauthorized access to your account due to your failure to maintain adequate security measures.

8. Fees, Charges, and Payments

Our services may be subject to various fees and charges, including but not limited to:

  • Transaction fees
  • Loan interest rates and processing fees
  • Credit card annual fees and service charges
  • Withdrawal fees
  • Currency conversion fees
  • Late payment penalties
  • Account maintenance fees

All fees are non-refundable. We reserve the right to modify our fee structure at any time with reasonable notice. You are responsible for paying all applicable fees and charges associated with your use of the Service.

9. Prohibited Activities

You are strictly prohibited from:

  • Using the Service for any illegal or fraudulent purposes
  • Money laundering or financing illegal activities
  • Violating any applicable laws or regulations
  • Attempting to hack, manipulate, or disrupt our systems
  • Creating multiple accounts to circumvent restrictions
  • Providing false or misleading information
  • Transferring your account to any third party
  • Using automated systems or bots without authorization
  • Engaging in market manipulation or insider trading
  • Violating intellectual property rights

Violation of these prohibitions may result in immediate account suspension, termination, legal action, and reporting to relevant authorities.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRANSPAY GLOBAL AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • Any direct, indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Financial losses from trading, investment, or use of services
  • System failures, technical issues, or service interruptions
  • Cyber attacks, security breaches, or unauthorized access
  • Errors, omissions, or inaccuracies in information provided
  • Third-party actions or services
  • Regulatory changes or government actions

Our total liability, if any, shall not exceed the amount of fees you have paid to us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless TransPay Global, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

12. Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Failure to pay fees or charges
  • Providing false information
  • Security concerns
  • Regulatory compliance issues

Upon termination, you remain liable for all outstanding obligations, fees, and charges. We may freeze or hold funds as necessary to satisfy any outstanding obligations.

13. Dispute Resolution

Any disputes arising from or relating to these Terms or the Service shall be resolved through:

  1. Negotiation: Parties shall attempt to resolve disputes through good faith negotiation
  2. Mediation: If negotiation fails, disputes shall be submitted to mediation
  3. Arbitration: If mediation fails, disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules
  4. Jurisdiction: These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles

14. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified through email or platform notifications. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue use of the Service.

15. Contact Information

If you have any questions about these Terms, please contact us:

TransPay Global

11328 Bartlett Ave, Ste 5 PMB 1007

Adelanto, CA 92301, United States

Email: contact@transpayglobal.org

16. Acknowledgment

BY USING OUR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING ALL RISK DISCLOSURES AND NON-RECOVERABLE LOSS PROVISIONS.

You understand that financial services involve risk, and you are solely responsible for all decisions and actions taken using our platform. You accept that losses may occur and are non-recoverable.